Customer Care
We're here to help. Our dedicated team in Rome is available to assist you with orders, returns, sizing questions, and anything else you need.
Phone
Call Customer Service on
+39 06 689 2818
Monday - Friday: 9:00 AM - 6:00 PM CET
Saturday: 10:00 AM - 4:00 PM CET
+39 06 689 2818
support@luxuryeyewearoutlet.com
We respond within 24 hours.
Visit Our Store
Luxury Eyewear Outlet
Via dei Giubbonari, 51
00186 Roma RM, Italy
We provide standard and express delivery to suit your needs. Shipping times and costs are shown at checkout.
Free shipping is available on orders over €150. Check our Shipping Policy for details.
We deliver worldwide, with availability depending on local couriers. At checkout you'll see if shipping is possible to your country.
Yes, once your order ships you'll receive a tracking link by email. This allows you to monitor its progress until it reaches you.
We offer a 30-day return policy for unworn items. Visit our Returns & Exchanges page for full details.
Check our Size Guide for help with frame measurements and finding your perfect fit.
Your order will be shipped from our warehouse within 1-3 business days. Once your order has been shipped, you will receive a shipping confirmation by email that will notify you of the carrier and the track and trace number.
Order Arrival
Our arrival times are an estimate and unfortunately cannot be guaranteed. We do our best to ship your order as soon as possible so it can be delivered in a timely manner.